anonymous on 05/21/2012
I stayed at this hotel like I have done for the past 4yrs while traveling north to my summer home from Florida. Since the hotel is pet friendly and clean I have repeated my visits each year. Upon entering a room I pet proof it and what I mean by this is I place rolled-up bathroom towels near the floor between the headboard of the bed and wall so the cat can't squeeze back there to hide. Before leaving the room for check-out I retrieve the towels and place them back into the bathroom at which
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time I found a bedbug crawling on one towel. I placed the bug into a paper cup and presented it to the person at the front desk of the hotel. The person in charge was very apologetic and said she wouldn't charge me for the two rooms I reserved and also said that she would have her manager phone me on my cell phone while I traveled north. I haven't hear from that person yet. I checked into the hotel on May18th and checked out Saturday, May 19, 2012.