Director of Room Operations on 11/13/2011

Dear Valued guests:

Bed Ridden, Anonymous and DeLora,

I appreciate you taking the time to report your incidents. I can report with full confidence that we have not had any confirmed cases of bed bugs as of the dates of your reported incidents. Room 3012 has been professionally inspected and the results were negative for bed bugs. I sincerely ask the publishers of Bed Ridden and DeLora to contact me directly so that more information can be gathered to indentify the exact room that you o

BED RIDDEN on 10/28/2011

Woke up and son began scratching. SHortly noticed red rash- thought maybe detergent. As day went on it becae worse and the plane ride home was unbearable. How can any hotel not make 100% certain that this problem does not exist. Very disapPointed and glad to leave!

Anonymous on 10/18/2011

I stayed at the Marriott Marquis for four nights attending a conference. On my last night I felt something on my shoulder and brushed it off on to the bed and it was a bed bug. I didn't report to the desk as it was late and I checked out the next day. I did search the bed and couldn't find any other bugs. I was in room 3012.

DeLora on 10/17/2011

My family and I stayed at this hotel 10/7-9/2011 and spotted a live bed bug crawling on the bed. I did not report the incident b/c we only had a few hours to check out. Other than that the hotel was really nice and so was the customer service.

Room Operations Manager on 07/26/2011

Dear Valued Guest,

I appreciate you taking the time to share with me your experience at our hotel. Please allow me to address your concerns regarding bedbugs. We have researched your report of bedbugs from rooms on our 23rd floor and we are pleased to inform you all reports were negative for bed bug activity. The Atlanta Marriott Marquis takes all issues concerning bed bugs very seriously. We pride ourselves in our processes and procedures we use to detect bed bug activity. We have an d

Anonymous on 03/03/2011

I was a guest at this hotel February 22-25. My room was located on the 24th floor. I work for a local health department (in a different state) so I am very familiar with Bed bugs, where they live/hide, and how to find/locate them. I did not see any bed bugs during my stay. I even moved the mattress, searched the luggage rack, curtains, desk, bed side table, etc with a flashlight. When I returned home, I still followed the recommendation of putting all my clothing in the dryer, just to be on the

Convention Veteran on 02/18/2011

I stayed for a convention from Feb 5-7th, 2011.
First room was on the 23rd floor. I found evidence of bedbug excrement (clusters of black spots close to the head of the mattress). They gave me another room 6 doors down on the same floor. A search turned up a shell (exoskeleton) in the shape of a bedbug.
They gave me another room on the floor below (22).
After a thorough search I found no evidence of bedbugs, and found nothing for the next 2 days I stayed.
I was unable to change hotels, but

Anonymous on 01/27/2011

JAN 18-20 2011
Received numerous bed bug bites and reported this to the hotel when I returned home. They said they would check it out. Right.

Anonymous on 01/09/2011

August 2008 - we came home from a 3 day stay in this hotel bitten from head to toe and then proceeded to bring the problem into our own home, because we had no idea what was causing our "rashes". A doctor finally put us straight. We wrote to Marriott's executive offices to advise them of the problem and got a curt reply back saying that their hotel had no bed bugs. Horrible customer service. Won't stay in a Marriott again anytime soon. HA!

Anonymous on 09/27/2010

I just found this website which is why this report is delayed. I stayed here from March 16 2010 until March 20. I woke the morning after my first night here with several bedbug bites on my arms. Gross!!

ONCE BITTEN on 08/27/2010

Woke up with bed bug bites and the hotel asked me if i was allergic to feathers. Was treated poorly they said no bug in the room at all how do they explain all my bug bites

THEY HAVE BED BUGS GROSS

traci on 04/16/2007

bugs in the bed ,woke up itching to find small bugs in th beds.not treated the way we should have been treated was charged upon leaving for a bug infested room.had to call numerious times to get any results.