Michelle Rose on 08/18/2013
We checked in on a Friday and stayed in room 303. That night my mother and daughter were bitten by bedbugs in one of the queen beds. The other bed my grandmother slept in and there were none to be found in hers. The next morning we repeated it to the front desk and they moved us immediately to a room on the first floor with no problems. They were able to see the bugs and the manager on duty had me take pictures for evidence. She said when the GM came in that day he would get a hold of us, which
he never did. She was very apologetic and accommodating about it. I understand they may not be aware if this problem unless a guest tells them however, the housekeepers should know what to look for as well and need to keep an eye out. Won't stay here again though.