Amber on 10/04/2014
I recently stayed at this hotel for a ceu course I was taking in the area, I stayed in room 2012. woke up next day after being there about mid afternoon going on lunch break I noticed 4/5 little bites on my left lower neck area, didn't think anything thought maybe Mosquitos had got me or something. Then as the day went on more showed on my hands and arms. The next day throughout the day I woudl notice a few more. I had never seen nor heard anyone I know about bedbugs besides the little story yo
u say before you go to bed, naive I know. But now I am living a nightmare bc I am 7 days out and still discoverinv new bites. I have been to drs because of an allergic reaction to all of these bites, have been put on steroids and antibiotics and shots and now have to go back as none of the medicine is working. I stayed in a 4 star hotel and not thinking I needed to check for cleanliness, naive again. I lucky to so far have not brought them home as I've read bites can show up on your body up to 14 days after exposure. If anyone who reads this or has a report to match please email me email@example.com as I am filing a lawsuit against this hotel and I will forward any pics and will accept any pictures or proof from anyone who has stayed in this hotel and have experienced the same horror I have !!!!
PhoenixRizez on 06/09/2013
First, I ALWAYS do an EXTREMELY thorough check of every hotel room I ever stay in, BEFORE I bring in my bags. I always bring a bright flashlight and magnifying glasses as well.
On 6/4/2013 we checked into this Four Points Sheraton, a Starwood hotel, on International Drive near Universal Studios, and went to room #1206. I then did my normal inspection routine:
I COMPLETELY stripped the beds and inspected the linens, stood the mattress up and leaned it on a wall and inspected it (no signs, g
ood start, I was happy). I removed the box spring bed-skirt and inspected the it and the box spring on it's stand. I first noticed some small black spots that looked like old mildew spots which had been cleaned up; this was my first sign of concern (these spots are often caused by bed bug fecal matter). Most people would've never gotten to this point because they don't check so thoroughly.
I then stood the box spring up and leaned it over the dresser to inspect the bottom and inside wood framing & springs, and there he was, a full-size reddish adult bed bug. He was stuck in the fibers of the inside underside of box spring and was only visible after I flipped the box spring up on its end.
Normally, I would've continued my search into other areas of the room, removing the headboards and checking behind and in them, removing the dresser drawers, etc, however, upon finding the one bug, I obviously wasn't staying in that room. I took a pic of the bug that I found to show the manager when I went back to the desk, but I did NOT get close enough to make him move, so I don't know if the bug I found was alive or dead.
I let the desk clerk know that we found a bed bug in the room and that I left the room in a dismantled state (with the mattress and box spring leaning on the dresser). I asked for another room (preferably a couple floors away). The desk clerk was apologetic and gave us another room on the 20th floor.
I then did my normal complete inspection of the new room, #2009, and did not find any signs of bed bugs. Although I was not happy to find bed bugs in the first room, the clerk did as I asked and gave us a different room on a different floor without any argument or discussion. We still stayed at the hotel in the new room and did not have any problems that we are aware of.
I do not know what they did to resolve the problem in room #1206.