John on 01/21/2012

Checked in to two rooms at CoCo Key Hotel & Water Park in Orlando, FL on 1/15 on the thrird night we turned on a light late at night and saw something scurry across the pillow. Caught two bed bugs in the bed my son was sleeping in. The hotel manager did not respond to multiple calls to the FRONTDESK and it wasn't until our checkout the next day that we spoke. we were told we would be called the next day- it didn't happen. No apology from the hotel and now we have to worry about bring the bugs in