Grand Cypress Management on 11/29/2012
Any allegations or concerns of bed bugs are immediately investigated by the hotel and an outside third party (Ecolab). There are no outbreaks of bed bugs at the Hyatt Regency Grand Cypress. If you have any concerns, please contact the Hotel Manager directly at 407-239-3962.
Anonymous on 10/22/2012
On Saturday morning, I awakened early due to very itchy feet, especially the ankles and sides of feet that touched the sheets. I have about 20 bites on each foot and the itching has been incredibly intense.
Anonymous on 10/04/2012
10/3/12: The bottom of my heel has a row of itchy welts. No where else on my body, but the sheet moved and that foot was exposed to the mattress pad and corner of the mattress. I can't explain what else it would be.
Bed Bug Dog on 10/14/2011
Certified K-9 Inspections
Hotel should be swept for Bed Bugs using a Certified K-9 Team.
Anonymous on 08/13/2011
Dec 2007, was at this hotel for a conference with my family. The morning after our first night I woke early, hopped in the shower and realized after getting out that I was itchy and my arms and legs were covered with lines of bites typical of bed bugs. My wife had the same. Our little girl was in a portable crib and was unscathed. I had never heard of or paid attention to rumours of bed bugs before then, and was surprised to encounter this at such a high end hotel. The hotel moved us and promis
ed much but in the end it was obvious they didn't even clean our luggage like we had asked. Later they told us an independent lab could find no evidence of the critters, but we have no doubt this is what we encountered.