Anonymous on 06/24/2014
May 13, 2014
Woke up covered in bites from head to toe. Showed the manager, who later confirmed a bedbug infestation in our room. The manager asked us to dispose of our luggage and have other items professionally cleaned to prevent transferring them to our home. Said they would cover the costs (including medical bills), but that has not happened. Their insurance company will not return our calls or e-mails. BEWARE!!!