LIZ on 12/28/2014
DO NOT go to this hotel , I REPEAT DO NOT STAY AT THIS HOTEL. my boyfriend and i recently went to miami and we booked this hotel, I woke up with 3 bites on my back, they were so itchy, and then I had two more on my leg! It was 3 am , my bf went to the front desk and they act like they didn't know what bed bugs are! And they automatically denied any bed bugs and said it could be the soap or lotion. Never in my 22 years of life have I had problems with lotion or soap. And after reading several rev
iews about the bed bugs , and seeing now the manager of the hotel constantly denies any bed bugs it's disgusting! I do not recommend this hotel to anyone!
Anonymous on 03/12/2013
Stayed at the San Juan hotel in March 2013 - woke up one morning & saw bedbugs on the pillow - ended up with classic bedbug bites all over my arms & neck.
JGIII on 01/15/2012
We normally stay at a place a block away, but it had increased their price and my Girlfriend got there before me and had gotten bitten. We were not sure what it was so we moved the bed and found a outlet for the phone infested with bugs. The date was November 23rd, 2011.
We spent the extra money the next day to move and the hotel San Jan Hotel still billed us for our stay !! disgusting room full of mold and bugs.
Have photo's if you want.