Anonymous on 07/17/2011
I stayed at this hotel in September of 2008 for a nearby conference at the Royal Palm Hotel. This was a few years ago, but I remember the experience like it was yesterday. I woke up in the morning to an itch on my legs. I had a few bites, but just figured it was mosquitos since I am from Miami as well (and know how pesky mosquitos can be). After getting out of bed and looking at the area where I slept, I found a small dead bug and blood right next to it. I then flipped my pillow and found a smal
l bug crawling across the pillow.
Since at the time I was an employee of another Marriott, I did not make a big deal about this at all. I very quietly went down to the front desk and let the girls know and asked that they please change my sheets. The girls acted incredibly disgusted and surprised and sent someone right away.