's response to the report was, "That's very strange, ma'am. Our hotel does not have bed bugs. We have special, tempurpedic mattresses that they do not like and won't go near. They are very expensive and that's why we have them." He offered to have someone check my room and spray if necessary. I refused. I insisted to be assigned another room on a different floor. He insisted the hotel had no bed bugs and suggested I saw an ant or a spider. He insisted over and over, "There are no bedbugs in this hotel." Who knows--maybe I saw a piece of walking lint, a begbug, or another very small, apple seed looking insect. I didn't stick around long enough to investigate further. The Manager assigned us an 'upgraded" room in the building next door at no additional charge, "the most expensive room we have", he said. I doubt that since the view was of a building. But I checked it out throughout our weekend stay and found no evidence of bugs in the new room except for one small spider, which I found crawling on the bed. Come to think of it, I wonder what that spider was eating!