Anonymous on 10/07/2012
We checked on on 10/6/12 and checked the beds thoroughly. We took off sheets, mattress pads and turned mattresses over and thought we had checked every nook and cranny. In the morning, as we were packing up to leave, my friend's husband spotted a bug on his pillow. We didn't report it to the office because he didn't tell me about it until we had left. I will be calling today to let them know.