Anonymous on 03/16/2014
Came to Disney for a cheerleading competiton for my daughter . We stayed in romm 2346 at all star sports. When I was taking a shower one morning I saw a bug run out after I was finished and I thought it was a roach. Called the desk for an exterminator to come and he did. He looked at the bug we killed and thought nothing of it. That night I found a bug on my bed it started to crawl when I turned the lights on and I called the desk immediately and they sent someone up and it was
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confirmed that it was bed bugs. They took all of our suit cases, clothes to be treated. It was the vacation from hell . They put us in a new room and bought us new clothes for the next day and night until our clothes get returned to us. It was such a big Inconvenience and I hope we don't bring anything home with us. Didn't even want to sleep in the new room they gave us which they checked also and was fine . These rooms should be checked better before checking someone else into them.
Anonymous on 04/15/2013
My class just came back from out senior class trip April 10-14th 2013 and about 4 rooms had bed bugs. I checked my room everywhere and had no problems but if I stay at an ALL STAR RESORT next summer I want to be sure we dont get rooms with bed bugs or ill be very unhappy. Other wise its a great affordable hotel.