Anonymous on 01/05/2012

Large family vacation on 12/16/11 to 12/22/11, 17 people, 4 rooms at All Star Music Resort. Horrible nightmare!! My daughter-in-law and son got bit. Wasn't sure at first what the bite was from. My daughter-in-law's bite turned into cellulitis. Had them check the room for bed bugs and at first they said they only saw "old" activity, nothing current. The next morning, the bed bug sniffing dogs were brought in and the room tested positive for bed bugs. We had the other 3 rooms checked and 2 of them

Bedbug capturer on 05/26/2011

My family stayed at Disney's All Star Music Resort May 14 - May 22 , 2011. Two days into the stay I saw two live bed bugs in the bathroom! GROSS!! I captured them and showed them to the hotel manager, who had them verified as true bed bugs.They gaves us a different room and free clothes from the gift shop treated our possesions and comped us some park passes and generally did what it took to make things right. Had I not caught the actual live bugs I wonder how they might of handled it. My daught

BunBun on 12/01/2010

My family spent 5 nights here in Mid November 2010. I called a few days in advance to voice my concerns about bedbugs. I asked if they have staff on hand who are trained to recognize a bedbug problem and was told that they did. The woman I spoke to allegedly put a note on my reservation to check our room for bedbugs. There's no way for me to be sure that they did check (or are even capable of checking), but we checked ourselves immediately upon entering the room and did not see anything. We