Anonymous on 08/04/2014
We stayed at your hotel this past Friday night, room 908 on August 1st. My brother has bed bug bites on his upper back legs in two spots and two others on his ankles.
I am now going to have to have our house inspected for bed bugs.
Anonymous on 01/14/2014
Stayed in club quarters from -10/25/13 to 10/27/13. We came home and after many weeks of mysterious bites we found out we have bed bugs.
kfletcher on 10/11/2013
Guest feedback is important to us and we take any comment regarding bedbugs seriously. We have a proactive pest elimination policy that includes regularly scheduled inspections by a professional pest control company that uses trained bed bug detecting dogs. Additionally we have thoroughly trained all of our housekeeping associates to inspect our guest rooms for any signs of pest activity. If necessary, our pest control company conducts bed bug elimination procedures using the latest in heat
and/or steam technology.
I encourage anyone with questions or comments regarding our pest control policy to contact me directly at 202-974-4211
Hotel Manager - Club Quarters Washington DC
Anonymous on 10/06/2013
Stayed one night October 3rd and have about 30 plus bites.
Anna on 09/26/2013
***Update...I have to admit that I am impressed by how management went above and beyond. The hotel has since credited my account for the entire stay, provided laundry services. The room was inspected and treated. They have definitely earned my respect and in the future will stay at this hotel.****
Anna on 09/13/2013
Stayed at the Club Quarters, Washington DC from September 9th -13th and discovered that I was bitten by bed bugs. After going to the local pharmacy complaining about irritation from bites on my legs and ankles, the pharmacist explained that the bites were caused by bed bugs. This was confirmed by the hotel and the inspection report provided by their pest control person. Regardless of how kind the staff was during this ordeal, the hotel is definitely off the list. Do not stay in this hotel.