Layka on 06/28/2012
We were shocked by the conditions that we found at your hotel.
We arrived at 1am Thursday night, absolutely exhausted. Jamee checked us in a very professional and friendly manner.
We were given room #231 which had beg bugs all over the mattress, still alive, walking around. We took a video of it. Jamee kindly switched us to room #224. The lamp was broken, it was a dark and smelly. There were bed bugs and dried blood stains on the mattress. Another room infested with bed bugs. We were disgu
sted. We lost our faith in your brand.
After spending close to two hours (checking rooms and making phone calls to try and find another hotel), we left. This ruined our night and the next day.