TK on 05/24/2015
We moved here from Phoenix and stayed at extended stay in westminster co and then moved to crossland in thornton co and I was making the bed to ho to sleep and found a bed bug on the sheet and then I found another one and the office didn't want to do anything about it so I called customer service and they did nothing about it so now Im telling everyone not to stay here they have BED BUGS!!!!!!!!!
Layka on 06/28/2012
We were shocked by the conditions that we found at your hotel.
We arrived at 1am Thursday night, absolutely exhausted. Jamee checked us in a very professional and friendly manner.
We were given room #231 which had beg bugs all over the mattress, still alive, walking around. We took a video of it. Jamee kindly switched us to room #224. The lamp was broken, it was a dark and smelly. There were bed bugs and dried blood stains on the mattress. Another room infested with bed bugs. We were disgu
sted. We lost our faith in your brand.
After spending close to two hours (checking rooms and making phone calls to try and find another hotel), we left. This ruined our night and the next day.