Anonymous on 11/16/2011

I discovered both beds in room 213 to be heavily infested and contacted the front desk. Property was 100 % full and they were unable to move me to another room. I killed more than 10 bugs of various sizes and also caught 2 in a plastic cup that I gave to the front desk. I also contacted accor hotels customer relations and got feeling that they were less than concerned.
I average about 40 overnights a year around the USA and this is my first bug experience. I have lost all confidence in Mote