Holiday Inn San Francisco Airport North 275 S Airport Blvd South San Francisco, CA 94080
Found 8 reports:
Anonymous on 12/05/2012
After laying down for one hour, I awoke to my back stinging with pain. I jumped up, woke up my wife ( who was on the other bed). She screamed as my back and arm had multiple raised bites with a noted indent in the middle. My wife turned over the pillows and bugs started scattering. One was red and full of blood. We called the front desk- the asst manager came to the room, saw the bugs and his back and offered to relocate us to a different hotel. He refused to sign saying he witnessed this, and t
he next day he denied everything. He gave us alcohol prep pads. The next day, the GM followed up offering us that night refunded. I asked for the Terminix report which came back clean. Obviously they cleaned the room first.. I don't know if we can stay in another hotel. I feel they should have offered more as this was quite disturbing and the follow through cleaning was extensive at home/car. Don't stay at this property! They cover this up and I feel bad for the next guest. Bad choice...
I stayed one night on September 19, 2012 in room 503 and woke up to a bedbug crawling on my back. I took a picture of it and then smashed it on a piece a paper and took it to the manager. They are going to "investigate". Needless to say I didn't stay the second night.
bitten and disgusted on 09/04/2012
Stayed here the first couple of days of April 2012 for a conference next door at Conv Center. Surprised that there was no luggage rack in the room. I called to ask for one and was promised it would be brought up. Never came, despite repeated assurances. Had to use upholstered chair for luggage. After first night, had new intensely itchy rash on ankles. Didn't put two and two together until I got home two days later and looked it up---classic BB bites. I called to complain to manager who s
aid they had never had a problem (yet mysteriously had a protocol to deal with such things) and to get back with me (which of course he never did). He also said they just didn't do luggage racks (but staff didn't have the courtesy to tell me, while I risked bringing the resident species home with me). I hadn't thought to look for the bugs, and the room was incredibly dark so might not have found them anyway. Regardless, won't stay there again! Plenty of local choices making this one a true blackball.
Checked in Saturday July 28th 2012. The second I removed the top cover off the bed a giant bed bug running for its life. I was stunned so I googled it thinking I was insane for assuming it was a bed bug. Upon 2 minutes of research another one crawled out from the pillow. I called the front desk in a panic. The manager came up to room 501 and was speechless. Another room was booked for us across the street but this was after they noticed I was furious. My money was never refunded. Bed BUG INFESTE
Stayed in this hotel last month. Woke up in the morning to find bed bugs crawling on the pillow and under the blankets. Hotel management denied that there were bed bugs, and insinuated that I brought them in-- even though I showed them the evidence. No refund. I paid $200 for the room, and had to throw all my clothing and luggage away to avoid bringing them into my house.
Cat on 02/20/2012
ALMOST stayed in a room on the second floor - unforunately I can't remember the room number but I know that it was a few doors from the elevator. I SAW two bed bugs. One was crawling on top of the sheets very slowly and the other was on the wall outside the bathroom. DISGUSTING. I went down to the front desk and asked for a different room, should have left the hotel to find a different place but didn't have a car with me.
CPP on 11/28/2011
Found three bites on right leg. On 11-14-2011.
Then found. Multiple bites on left leg above sock line. At first thought it was flees since I work outside at a Shipyard.
JB on 11/11/2011
Woke up Thursday moring 11/10/11 and discovered a bite on my left arm..was not sure what it was, however this morning found two more. Clearly beg-bug bites. Absolutley awful!