Anonymous on 03/09/2012

We very much appreciate your alerting us right away. We take this very seriously and acting promptly is very important to maintain the high cleanliness standards our hotel keeps. We immediately contacted our pest control company to inspect the room. There were no other findings reported.

We've since had no other complaints. If you would like to reach out to me directly my email address is sfoso_ds@hilton.com. I'm happy to answer any questions or concerns you may have.

Anonymous on 10/31/2011

We were in room 710...Had an early morning meeting...at 0430 dupon exiting the shower, found a live bedbug on the extra blanket we'd taken out of the closed. Trapped it on the adhesive on the back of the bagtag on our suitcase. Reported it to the front desk right away. Transferred rooms..awaiting inspection of our belongings by exterminator.