venturadeadhead on 10/04/2011
My wife and I had planned to stay at this establishment but then saw a report about a bedbug issue. I tried to give them the benefit of the doubt and call to see what they had to say. I had hoped that they would acknowledge a problem and explain how they had resolved it. That would have been find. Instead, I was told that they had no problem and that it must have come from someone who tried to get a refund because they didn't say anything till morning. They did not seem to know about the inciden
t but also seemed to know a time line on how it happened!?!?!?!?
We changed our reservations based on that.
Kate on 07/21/2011
7-20-11
I had planned to stay several nights. Woke to find bed bugs in the bed. The telltale blood smears on the sheet also.
Reported the issue to the manager who not only refused to provide a refund, but also insisted that I would be charged for an additional night. The manager was very rude.
I reported the problem to the Monterey County Health Department who is investigating.
6 bedbug reports near this address:
| Economy Inn | 0.113 km |
| Motel 6 | 1.400 km |
| Casa Verde Inn | 1.465 km |
| El Castell Motel | 1.475 km |
| 2030 N Fremont St | 1.853 km |
| Hilton Garden Inn-Monterey | 3.687 km |