Anonymous on 10/27/2013
I stayed in room 7 with a couple of friends for two nights in October. We were all eaten alive by bugs there. I didn't actually see the insects but we have a ton of bites with the classic clustering all over our hands, arms, backs and legs. One person had over 60 bites! They have continued to appear over the past several days, so it was not mosquitoes or something like that. Also, we normally live in different cities, with these two nights in the hotel room being our only time in common.
we were leaving I also saw the people in the next room making a big fuss over their sheets and blankest. I didn't ask them what was up, but presumably they found actual visual evidence of the infestation.
M. Albert on 07/26/2012
My daughter, sister, brother-in-law, and nephew checked into Room 5 at the Discovery Inn in Seaside, CA on July 22, 2012. I had trouble sleeping that night, and sat up in bed for a moment. I noticed a bug on my pillow and flicked it off onto the floor. While trying to get comfortable, I inadvertently woke up my daughter who was sharing the bed with me. While reading a book to her, she spotted a similar bug on her pillow. Again, I flicked it off and thought it must have been the same one, but
then she pointed to another one on the headboard. I looked over and found two more on the wall. I woke my sister's family and we pulled out the flashlight and started collecting the bugs in a plastic bag. When I found four or five bugs around the edge of the mattress, it prompted my brother-in-law to search for bedbug pictures on his cell phone. Sure enough, the bedbug picture was a match. At 12:30 at night, my brother-in-law took the half-dozen or so bedbugs in the plastic bag to the front office, along with the picture on his phone. There were plenty more bedbugs, but we figured that was enough to convince the manager there was a problem. The manager apologized and agreed to move us into the room next door. My brother-in-law insisted on a room farther away. After inspecting the new room thoroughly, it appeared to be free of bugs. Just to be safe, we left the luggage in the car for the night. The next morning, we requested a discount and received $20 off for our inconvenience. The manager advised he knew nothing about the infestation because bed bugs hide during the day. It seemed convenient that he knew the nocturnal nature of bedbugs considering this was supposedly the first he had heard of it.
venturadeadhead on 10/04/2011
My wife and I had planned to stay at this establishment but then saw a report about a bedbug issue. I tried to give them the benefit of the doubt and call to see what they had to say. I had hoped that they would acknowledge a problem and explain how they had resolved it. That would have been find. Instead, I was told that they had no problem and that it must have come from someone who tried to get a refund because they didn't say anything till morning. They did not seem to know about the inciden
t but also seemed to know a time line on how it happened!?!?!?!?
We changed our reservations based on that.
Kate on 07/21/2011
I had planned to stay several nights. Woke to find bed bugs in the bed. The telltale blood smears on the sheet also.
Reported the issue to the manager who not only refused to provide a refund, but also insisted that I would be charged for an additional night. The manager was very rude.
I reported the problem to the Monterey County Health Department who is investigating.