10bitescarsonmyback on 05/06/2011
I unfortunately stayed at Comfort Suites John Wayne Airport Santa Ana on March 13th, 2011
I woke up during the middle of the night with incessant itching on my back and when I looked in the mirror it was a strange "LINE" of red welts on my back.
I knew it wasn't hives and i don't have any known allergies.
I felt certain it had to be insect bites. At first i thought maybe spider bites.
I went online because I couldn't go back to sleep. After about 30 minutes researching online I was a
ppalled to discover that it had to be BEDBUGS.
i couldn't believe.
I searched everywhere the articles said, all around the bedframe and seems under the mattress and i found a bug!!!
I got dressed and went down to the lobby, showed them the bug & the bites but they insisted they "DON't HAVE BEDBUGS!!!"
I was outraged that they wouldn't give me another room
The next morning I demanded my money back from the General manager Gibert Castro.
He refused to give me my money back!
He was a self-important obnoxious individual I might add.
I have been fighting for a month and a half to get my money back. I even went through their main office Choice Hotels.
Since i booked it through Priceline (and their Booking.com)I thought they would help. Lots of promises but just another run around.
Even though I still have the "Bedbug I found, nobody cares!!!
I am filing a Better Business Bureau complaint against the Comfort Inn.
I initiated a Credit Card dispute today.
But it isn't my Credit Card company's fault!!! It is the Comfort Inn and I want a refund
but I'll surely win the Credit Card dispute and get my money that way if I have to.
Then someone told me about BEDBUG REGISTRY !!!
Thank God you exist! I am going to check your site from now on every time I am considering staying somewhere.
THANK YOU!!!
10bitescarsonmyback on 05/06/2011
I unfortunately stayed at Comfort Suites John Wayne Airport Santa Ana on March 13th, 2011
I woke up during the middle of the night with incessant itching on my back and when I looked in the mirror it was a strange "LINE" of red welts on my back.
I knew it wasn't hives and i don't have any known allergies.
I felt certain it had to be insect bites. At first i thought maybe spider bites.
I went online because I couldn't go back to sleep. After about 30 minutes researching online I was a
ppalled to discover that it had to be BEDBUGS.
i couldn't believe.
I searched everywhere the articles said, all around the bedframe and seems under the mattress and i found a bug!!!
I got dressed and went down to the lobby, showed them the bug & the bites but they insisted they "DON't HAVE BEDBUGS!!!"
I was outraged that they wouldn't give me another room
The next morning I demanded my money back from the General manager Gibert Castro.
He refused to give me my money back!
He was a self-important obnoxious individual I might add.
I have been fighting for a month and a half to get my money back. I even went through their main office Choice Hotels.
Since i booked it through Priceline (and their Booking.com)I thought they would help. Lots of promises but just another run around.
Even though I still have the "Bedbug I found, nobody cares!!!
I am filing a Better Business Bureau complaint against the Comfort Inn.
I initiated a Credit Card dispute today.
But it isn't my Credit Card company's fault!!! It is the Comfort Inn and I want a refund
but I'll surely win the Credit Card dispute and get my money that way if I have to.
Then someone told me about BEDBUG REGISTRY !!!
Thank God you exist! I am going to check your site from now on every time I am considering staying somewhere.
THANK YOU!!!
4 bedbug reports near this address:
| Best Western Orange County Airport | 0.245 km |
| Embassy Suites Hotel | 0.441 km |
| 17602 Fitch | 1.924 km |
| Costa Mesa Marriott Suites | 3.804 km |