The Westin San Francisco Market Street Team on 09/11/2012
Thank you for choosing the Westin San Francisco Market Street for your visit with us.
Our primary goal is the health and comfort of our guests while creating a feeling of being welcomed to a clean and safe environment. We take all reported bed bug claims very seriously and we have an aggressive protocol to address the communication, inspection, reporting and results that have been recommended by our Brand and professional consultants. If ever bed bugs are confirmed, our policy is to cont
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ain the infestation by closing that specific room and the rooms surrounding it, treating the area and conducting inspections until cleared by our pest elimination company. Our Housekeeping and Engineering teams have been trained to notice any signs of infestation; this coupled with our ongoing education and consultation with our partners has proved to be the best method of prevention in our hotel.
Again, we appreciate any concerns you may have as we proudly deliver the Westin products and services you have come to expect.