Anonymous on 10/18/2013

I was eaten alive by bed bugs during my first (and only) night here in September, 2013. I counted 55 bed bug bites in the following sleepless nights. Management moved me to a sister hotel (the Kensington Park) but only comped my stay by mistake and after I insisted that this was the least they could do for the pain and itching that ensued.

At the Kensington Park, hotel staff confused me with another guest who had been transferred from the Steinhart recently. I asked if this other guest had a