John on 07/25/2011

We have not had any reports of bed bugs to any manager working in the hotel that relates to any of these posts. Any rooms that have a bed bug report are inspected by an outside pest control agency and there is no record of bedbug activity in the hotel in well over a year.

We believe these posts are malicious with the intent of disrupting our business and reputation.

John Price
General Manager

Roger on 07/12/2011

I think this might be my problem as well, what room were you all in?

Kate on 06/24/2011

This hotel may be historic and charming but is full of bedbugs and not clean at all. The bites my boyfriend and I received are awful! We are scared that they came home with us in our suitcases and are appalled by the service and treatment we received after voicing our complaints. It will cost a fortune to be rid of these disgusting bugs and the bites on my back and legs are horrible. We wouldn't wish this experience on anyone so please be warned and careful. Many hotels in SF are suffering from

Tyson on 06/24/2011

Tyson on 5/24/11: Bed bugs in multiple rooms with management not willing to address problem or compensate for bites and possible home extermination costs. Maids know about problem but can do nothing because of poor management. I don't recommend this hotel at all and encourage all to carefully check their rooms and mattresses for bedbugs.

Maura on 04/28/2011

4/21/11 - checked in at circa 1 am. Found several bed bugs in room and checked out to find another hotel. Front desk clerk helful but unsurprised - suspect they already knew of problem.