Hotel Mark Twain
345 Taylor St
San Francisco, CA

Found 6 reports:

Anonymous on 03/14/2013

Spent 3/4/13 on the 6th floor... Had my first experience with severe bites and itching about 10 days later. Concluded it had to have been from my stay at this hotel. I should have checked the reporting websites when making the reservation!! Tough lesson to learn..


I cannot be too sure but I'm certain we do have a severe case of infestation in our house in paris NOW. We were in that hotel last summer for a couple of nights (August 2012) and we remember not sleeping well, scratching a bit. We had no idea about bed bugs issues then. We became aware this year after having to burn down our mattress, our whole bedroom and having professional intervention telling us we probably brought them back from our trip in California. We're still struggling now to get rid

of them all. In all cases, we're warned now and this nuisance should always be considered in the most serious way :(

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Spent 3/4/13 on the 6th floor... Had my first experience with severe bites and itching about 10 days later. Concluded it had to have been from my stay at this hotel. I should have checked the reporting websites when making the reservation!! Tough lesson to learn..


I checked in, in the beginning of December 2012 and woke up to bed bugs in my bed. We also were staying on the 5th floor. Had all hotels not been sold out for a conference we would've changed hotels. They did move us to a newer room on the 9th floor. But when paying almost 200 dollars a night, one would hope to stay in a bed bug free room


Check in date: 10/5/12. The hotel room we stayed at had bed bugs. The guest manager was not very professional, courteous, or sympathetic to the situation. We saw obvious signs of bed bug excrement on the corner of the mattress box, and he tried to convince us it was due to peoples suitcases even though the box was clearly covered. The hotel did treat our belongings but ended up damaging some of the items and didn't reimburse them. We were told they had an outbreak several months back and apparen

tly was not contained. Overall the hotel wasn't clean. The sheets/pillows were all stained and didn't seem thoroughly cleaned.

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My friends and I stayed here in October 2012, and discovered a bed bug infestation in our room on the 5th floor. From talking to the staff, we got the sense that this is not the first sighting of bugs. We found at least 15 bugs under our mattress and would recommend against staying here.









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