NewToSanFran on 03/07/2013

Stayed in room 118 and after 2 nights woke up with around 15 bites to my legs and feet. Moved rooms to 122 and bites doubled. Very painful and itchy bites. Hotel staff say the bugs and claimed they were fleas not bed bugs. After my stay the claim to have had a pest control company check and find nothing. But I am covered in bites. Don't stay there.

Anonymous on 02/04/2011

Stayed in the hotel and found bugs crawling on friend who was asleep. After squashing several, there was blood on the sheets indicating that had just taken a blood meal. We told reception immediately and transferred rooms. They also gave us a voucher to stay at the hotel again.

Anonymous on 11/16/2010

Room 521 family suite, thought they were mosquito bites until I looked online and compared the photos. Definitely bed bugs. On my left foot there are two, right ankle there are three and right calf there is one. My mother got attacked too. SO GROSS!!!

chris on 09/11/2010

Room 320, evidently I must be allergic because of the severe reaction. I had to dump my bags and buy new clothes while mine were washed or drycleaned. They gave me no discount though my arms and face were covered in bites. And other less noticeable areas.

Jole Simmons on 09/09/2010

Room 504. Stayed 3 nights...still itching. Bumps all over! And they only gave me 15% off my bill.

jodimelissa20 on 08/20/2009

Bed bug infestation, room 409, we stayed there on June 25th...checked out the next morning. So gross!