Anonymous on 04/04/2011

I found a bedbug after staying here for 3 weeks. The manager started steam treatment by the hotel staff the following day. I looked up the San Francisco Health Department bedbug recommendations and they recommend licensed exterminators. I downloaded the recommendations and e-mailed the PDF file to the manager. He said that he was unable to open the file. The following week another steam treatment was done. At that time I saw the mattress for the first time and saw that on one side, under the mat

Anonymous on 03/24/2011

I found a bedbug on my wall today, 3/23/11. Told the manager immediately and he will have the room steamed tomorrow.

Bitten on 09/20/2009

I stayed here for about week and really loved the hotel in the beginning. The manager is picky about who he lets move in here, so there isn't a problem with noisy neighbors or sketchy people.

I was getting ready to go to China, and needed a place to stay in the city for a week. The room was big. It had a refrigerator.

Something weird about the room though. The bed did not have a fitted sheet. I asked the manager about this, and he said they don't provide fitted sheets to the guests a