Anonymous on 10/11/2010

I noticed a bedbug report on this hotel from Oct 6 2010 on Tripadvisor.com:

http://www.tripadvisor.com/Hotel_Review-g60713-d119625-Reviews-Best_Western_Americania-San_Francisco_California.html

Best Western Americania on 09/04/2009

I stayed at the best western americania July 31 - August 5/09. We told the manager about the bed bugs but told him not to touch our room until we could put all our stuff away. We had tours & dinner reservations booked well in advance of our vacation. We would not get our money back on tours if we cancelled. He ignored our request & proceeded to tear our room apart with our suitcases & personal things still in the room. Needless to say the bed bugs went looking for a new place to hide. IN O