Scott K on 10/18/2013
My family stayed at the Sheraton on Harbor Island Sept 18-21st 2013. We were in room #889, and upon checking out of the hotel we noticed we had bites all over our bodies. We took photos and sent 2 separate emails and have received no response. The view from the hotel is awesome, but I guess we should have look under the sheets. I would NOT stay at this hotel again...
Anonymous on 04/15/2013
Saturday, April 13, 2013
- Woke up and went to the gym; saw bites on legs and thought it was from mosquitos. Came back from gym and took a shower, found 35+ more bits all over my body
- Called hotel; Orkin was called in; They found bed bug evidence in the hotel room
- We decided to check out immediately; Hotel paid for dry cleaning of all luggage and clothing; Delivered to new hotel we moved to the next day before 10am; Hotel also eliminated entire bill for two previous nights (including park
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ing fees and mini bar charges).