Anonymous on 04/24/2012

Visited 4/6-4/8 with no problems to report. I checked the bedding and the beds carefully having read this site prior to check in but am happy to report that the room was spotless and free of any signs of irregularities.

Manchester Grand Hyatt on 04/20/2012

On behalf of Manchester Grand Hyatt, please allow me to reach out to you regarding your stay at our property. We take every report of bed bugs very seriously. Once we learned of your concerns, we immediately removed the room from service and contacted a nationally recognized pest control expert to conduct a thorough examination of your guestroom. That examination failed to find any trace of bed bugs.
The safety of our guests and the cleanliness of our facilities are top priorities. The trained

Anonymous on 03/16/2012

Stayed here from 3/10/12. I always check out the room when arrive before settling in. First room sheets were dirty so they moved me to second room on same floor. Found bed bugs all along the creases of the mattress in the second room. Rm 2205. Phoned the front desk and they moved me to another room. Third room was ok. The hotel responded quickly and gave me extra Hyatt points, enough for free night somewhere. Thankful that checked the room and found them and hope they quarantined the room.

Badly Bitten on 09/04/2011

During my stay with the Manchester Grand Hyatt Hotel, while attending my Yellow Ribbon conference from July 26 to 31, 2011, I was bitten more than 50 times by what my Doctor confirmed were bed bugs. I brought this to the attention of the front desk manager and was advised that they would look into the matter. I had to be moved to three different rooms, and the hotel staff was less than cooperative about my complaints.

When I filed a formal complaint with the hotel, they brought in a vecto

Anonymous on 08/29/2011

My husband and I stayed @ the Manchester Grand Hyatt San Diego the week of 8/25/11 and were both bitten. We contacted the Hotel front desk to have the room checked, but the said they see no evidence of it. We were told because we were by the water it was mosquitoes. We will never stay there again.

Anonymous on 06/06/2011

There has been concerns on this web site and
others of bed bugs this year 2011. Has this been a problem and has it got solved if it was a problem. Would like to hear from management if possible on this issue here.

Garrison on 01/11/2011

We stayed here on January 5th, 2011 and had seen beforehand the hotel was on bedbugregistry so we were a bit nervous. Our room was in the Seaport tower. When we arrived we checked the bed behind the headboard and around the bottom of the mattress and found a bedbug on the pillow. We immediately called the front desk who sent up security and housekeeping and we showed the bug to them. They moved us a few floors up to a larger corner room. They also gave us a free breakfast. We checked this room p

Anonymous on 11/16/2010

Stayed here in September and seem to have brought home what developed into a colony. It's costing 1800 to treat our 1000sqft apartment.

This seems like an unavoidable reality for anyone who travels anywhere. Familiarize yourself with the protocol to keep your home safe upon your return. Don't assume that since you don't have bites you didn't pick anything up while traveling.

I do not blame the Hyatt at all, they are a top-notch establishment and the Manchester Grand is no exception.

Anonymous on 10/08/2010

October 2 to 7, 2010; room 2572
I had more than 30 bites on my hands and arms. I had originally thought them to be insect bites from a visit to the San Diego zoo but when no one else reported bits who was with me at the zoo, I concluded bed bug bites. Although I did not see any, the evidence was present....red welts developed from the bites that itched and looked like mosquito bites at first and blood smears on the pillow and sheets. I did not report this to the front desk since as I was in a h

Manchester Grand Hyatt on 10/07/2010

On behalf of the Manchester Grand Hyatt, please allow me to reach out to you regarding your stay at our property.

We take every report of bed bugs very seriously. If a guest reports that he or she may have found bed bugs, we take swift action. We immediately remove the room from service and call in a nationally recognized pest control expert to investigate the room and take all steps necessary to address the situation.

The safety of our guests and the cleanliness of our facilities are top

Anonymous on 09/29/2010

Tried to report bites two years ago confirmed by dr., was told by manager (very rudely) they dont have bed bugs!!! August 2009 labor day weekend

Anonymous on 09/22/2010

What a bunch of baloney! More union tactics from those who keep trying to unionize this hotel.

Anonymous on 08/27/2010

Heard that a co-worker has been bitten by bedbugs here on august 26 2010. Had to go to doctor.