Anonymous on 10/08/2012
Encountered on 10/5/2012. I checked this website prior to making reservations and this hotel had no history of bed bugs. My family and I did not notice the bugs until the next morning 10/6/2012. They were on the sofa bed and started to crawl up the walls and ceilings. After contacting the front desk they responded quickly and had us moved to another room. Was given a discount but I felt the entire stay should of been free!!