Comfort Suites Mission Valley San Diego on 05/17/2009
We are extremely sorry to hear about the unfortunate incident that occurred during this guest's (below) recent trip to the San Diego area. Immediately following her claim, our management team took serious action and exhausted all resources in an investigation. Our professional outside contractor maticulously inspected our property, including the room this guest was staying in, and came up with absolutely no findings. The professionals also confirmed that mites, as the guest referred to them,
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can unfortunately be picked up from a number of public places including the beach and even a public sitting booth.
Comfort Suites Mission Valley takes pride in providing comfortable, clean and spacious accommodations. As part of a well known and respected hotel brand, we must comply with all the standards and procedures expected, including regular inspections by contracted professionals. We must also comply with all city/state health guidelines and regulations.
Again, we are extremely sorry to hear of the unfortunately incident that occurred while this guest toured the San Diego area, however, we are confident that the bedbugs/mites were not from our property.
Comfort Suites Mission Valley San Diego on 03/15/2009
We stayed at this hotel for 5 days and took some very unwelcome bugs home. What a nightmare and hotel was not very helpful when reporting them.