Anonymous on 03/31/2014
I stayed here for a competition being held at the conference center. I awoke in the morning to lots of disgusting bed bugs. Needless to say I was not happy and will never stay here again. Cost of room was reimbursed. I spent about a week managing all of my travel items to assure I was not bringing any bed bugs home. This hotel is now called Red Lion Woodlake Sacramento.
Anonymous on 02/03/2012
The manager called me to the front desk to say my room was found to have bed bugs by housekeeping. They agreed to launder all my clothes, buy me new luggage, and comp'd my 3 day stay. The new room was dirty behind the bed with dead bugs. Also bugs in the bathroom in the corner of the ceiling. A super shuttle driver said she picked someone up from this hotel who left all of her clothes and luggage behind because there were bed bugs in her room. The management handled it professionally and did the
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right thing but this place is not clean.
What was weird is that my Do Not Disturb sign was on the door but they came in anyway. I think the previous guest was bitten and maybe called. It was disturbing to say the least. My clothes all had to be cleaned and I had to wait for them to be returned the next day. Ugh