Anonymous on 03/23/2013
Was there in October for one night due to some work being done in our house and we didnt want to pay alot of money for a room for 2 adults and 2 children. My four year old was asleep on the bed. We were there only for about 2 hours when i went to move my child to a more comfortable position and I saw a bug across the pillow. I killed it with a tissue and it had blood on it. I moved the comforter and saw another small bug. I started checking the mattress and along the floor. We then saw the b
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aseboard with some dark crud on it. Looked online since we had our laptop and it confirmed what we thought. Bed bugs. We called the front desk and they sent a maintenance person to check out room and confirm it was bed bugs. The front desk apologized and gave us a full refund . We stood at another hotel by the Ontario mills. Checked the room and it was clear. It was a nightmare. We threw our clothes away. The next day my child had 3 or 4 welts on his neck.