bittenguest on 01/12/2011
Stayed during the summer of 2010 and developed characteristic straight lines of itchy bumps on my ankles and legs. I got a few bites on my shoulders as well. Although the amenities were comfortable, these parting gifts were not. I would caution future guests against staying here.
Evonne Sturdevant on 10/15/2010
I stayed at the Century Plaza for a corporate convention last month in September. We all raved about the cleanliness of the hotel. I travel a lot, personally, and my colleagues and I meet annually for this conference. I'd definitely stay here again ... and, no, they don't have bed bugs for heaven's sake! Get a grip people.
Anonymous on 10/07/2010
On behalf of the Hyatt Regency Century Plaza, please allow me to reach out to you regarding your stay at our property.
We take every report of bed bugs very seriously. If a guest reports that he or she may have found bed bugs, we take swift action. We immediately remove the room from service and call in a nationally recognized pest control expert to investigate the room and take all steps necessary to address the situation.
The safety of our guests and the cleanliness of our facilities a
re top priorities. The trained and knowledgeable housekeeping staff at the Hyatt Regency Century Plaza are one of the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to ensure each Hyatt guest enjoys a safe, clean, and comfortable environment in our hotels.
I invite you to contact me at the hotel if you can provide us with more information about your stay and these alleged incidents, such as the dates of your stay and your room number. We encourage all of our guests to report any alleged incidents to us promptly so we can quickly address the situation.
Tracey Pool
Executive Assistant Manager, Rooms Division
310-551-3238
tracey.pool@hyatt.com
Anonymous on 09/08/2010
I visited back in July 2009 and experience my first encounter with waking up to scores of bed bug bites. The location was great, however I will not return as the bites took several weeks to heal from.
Joanna Cox
El Cajon CA 92021
Anonymous on 03/12/2010
Bedbugs. Period.
13 bedbug reports near this address:
| Intercontinental Los Angeles Century City Luxury Hotel | 0.497 km |
| Durant Dr | 0.793 km |
| 1238 S Beverly Glen Blvd | 1.632 km |
| 10650 Eastborne Ave | 1.791 km |
| Residence Inn Beverly Hills | 2.182 km |
| Royal Santa Monica Motel | 2.361 km |
| 241 S Doheny Dr | 2.926 km |
| 1441 Midvale Ave | 3.008 km |
| 10959 Rochester Ave | 3.185 km |
| Residence Inn By Marriott Los Angeles Hotel | 3.417 km |
| Best Western Carlyle Inn | 3.516 km |
| 3311 Bagley Ave | 3.657 km |
| 2016 S Shenandoah St | 3.866 km |