Annoyed in LA on 07/30/2012
I stayed at this hotel on July 1st, 2012. Unfortunately, I did not notice the bugs until after I was in the bed. The hotel switched my room, but did not apologize for the situation. There was no sense of urgency to the matter, more like a oh well from the person at the front desk. When I spoke to the manager in the morning the clerk had not made her aware of the situation.