Anonymous on 09/22/2009
My 8 years old daughter and I stayed in a room # 520 at Crowne Plaza Anaheim Resort
located at 12021 Harbor Blvd, Garden Grove, CA 92840
from Sept 6th 2009 through Sept 8th. 2009 to go to the Disneyland.
I chose this hotel because of its good reputation.
Both my daughter and I got horrible bedbug bites, which are still extremely itchy and looking disgusting today.
I have reported this to Mr. Steve Hostetter, a general manager of the hotel (phone#714.867.5103) by em
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ail on Sept 10th. 2009.
On Sept 14, 2009, I have filed an official complaint with California States Department Environmental Health.
On Sept Sept 22nd, I received the investigation finding report from the state to confirm that there were bed bugs in the room 520 and the hotel was aware of the complaint.
As of Sept 22nd 2009, I did not hear from the Hotel.