Alex on 04/11/2013
When we arrived, that night of 4/9, we encountered people I n the next room smoking. We complained about the smell but the hotel really did nothing (thought it was a California Law that there is no smoking in the building). After complaining, the Crowne Plaza Anaheim said there were no other rooms and that the next day (4/10) they could give us a new room.
After our day at a theme park, we came back to the room only to find out that now it smells like an ash tray! The Crowne Plaza staff said t
hey had cleaned the whole floor but that was lip service. We told them to give us another room.
We just got home and my wife had one bed bug that was on her forehead! It came out of her hair.
The Crowne Plaza Resort in Anaheim was the only hotel that we stayed at during out vacation!
This was unexpected!