Anonymous on 10/22/2010
My family stayed here for four or five nights in mid-August 2009. Although the hotel was very nice and the staff were friendly, the suite was not super clean (e.g., there was food on the floor when we arrived).
One morning in the middle of our stay, I saw a bug walking across the bed, but didn't know what it was. The next day, I developed painful and itchy bites on my back and feet, which lasted for weeks. During our last night there, my husband got up during the night and when I turned the
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light on, there were two bugs on the bed.
There was no one at the reception desk when we checked out the next morning, so I left a note about the bugs on a "How was your stay?" comment card. I never heard back from the hotel.
At the time, we didn't realize how serious bedbugs can be, nor were we sure that the bugs we saw were bedbugs, so we didn't pursue it. When we got home, we left all of our stuff outside the house until we'd done some research online. Without a doubt, the bugs in our hotel suite were bedbugs. We took great precautions with our stuff and luckily didn't bring any bugs into our home.