Submitted by "Residence Inn Anaheim Maingate" on 06/10/2008

THIS IS NOT A REPORT OF BED BUGS. This is a reply from the hotel about this specific situation. As soon as this guest checked out, we replaced ALL the linen in the room and deep cleaned everything plus we hired a pest control company to extinguish all and possible insects!

Management Team
Residence Inn Anaheim Maingate

Submitted by "Residence Inn Anaheim" on 05/02/2008

Stayed at the Residence Inn Maingate near Disneyland. April 27 through May 1. The first morning we woke up, my 5 year old son put on a shirt that he had just briefly put into the dresser drawer. (He maybe just had it in there for 5 to 10 minutes, as he was goofing around while getting ready for breakfast). When we came back from breakfast 1/2 hour later, we noticed 30 bed bug bites on him, all under his shirt!

Management came to the room, saw our son, concurred that it was bed bug bites and noted that they occasionally do have "this problem". The manager agreed to our requests to launder all of our clothes, move us to a new room and "wiped down" our suitcases. However, after reading and researching, we realized that wiping suitcases is inadequate, and so on our return, we didn't bring our suitcases inside, laundered our clotehs on a high heat setting and wound up throwing some very expensive suitcases away. Management of the Residence Inn offered us a 2 day free stay (or one day paid back compensataion) - not even worth the cost of one of my suitcases - let alone the worry and anxiety, loss of sleep and pretty much ruining our family vacataion.