Angela on 10/19/2011

I always use Bedbug Registry before travelling after a horrible experience in San Francisco.
I looked up the Grand Californian and was STUNNED to see there were several reports of bedbugs.
It was embarrassing but I called the hotel to get their take on my concerns. Christian in their Guest Services Department was very patient, very kind, very friendly and very attentive to my questions. He stated that he has never heard of a bedbug report. He indicated that he would check out the room f